7-Day Hassle-Free Returns & Exchanges

Your complete satisfaction is our highest priority. If an item does not fit perfectly or meet your visual aesthetic, our streamlined returns portal ensures effortless resolutions.

1. Return Eligibility Window

You may initiate a return or direct size exchange within 7 calendar days from the official delivery date stamped by the logistics provider.

To qualify for a refund, items must be in unused, unwashed pristine condition, featuring all intact brand tags, secondary packaging, and barcode seals.

2. Non-Returnable Categories

For explicit sanitary and hygiene compliance protocols, the following product lines are strictly non-returnable unless a verified manufacturing defect is documented upon unboxing:

• Custom-stitched apparel tailored to individual client measurements.
• Cut-to-order fabrics running less than 5 meters.
• Lingerie, camisoles, and internal slip garments.
• Items purchased during end-of-season clearance sales marked as "Final Sale".

3. The Pickup Process

Upon registering your request, our system schedules a reverse-pickup from your delivery address within 24-48 hours. Our courier partner will inspect the package visually before collecting it.

4. Refund Timelines

Once your return reaches our quality assurance hub, refunds are credited back to the original payment source (Credit Card, UPI, Netbanking) within 3 to 5 business days. For COD orders, a customized instant payout link is dispatched to your registered SMS/Email to securely collect your bank details.