Privacy & Data Security Policy

Effective Date: January 1, 2026

At Fabricwala, we treat your personal data with the absolute highest standards of encryption, integrity, and operational confidentiality. This comprehensive declaration documents our active lifecycle protocols regarding data harvesting, persistent session metrics, and targeted commercial deployment.

1. Information We Collect

We actively capture structured variables required to complete direct retail lifecycles:

• Identity Tokens: Full Name, Primary Billing Address, Delivery Coordinates, Mobile Identity, and authenticated Cryptographic Credentials.
• Transaction Metrics: Catalog engagement pathways, checkout basket snapshots, active promotional codes, and fulfillment timestamps.
• Device Footprints: IP routing nodes, Operating System fingerprints, browser dimensions, and diagnostic cookie tokens.

2. Transaction Processing & Banking Security

All real-time financial checkouts pass strictly through PCI-DSS Level 1 compliant gateway layers (Razorpay, Stripe, PhonePe). Our internal databases never store plaintext Credit Card serials, CVV codes, or private banking access tokens under any circumstances.

3. Data Sharing Matrix

We categorically oppose leasing, brokering, or selling consumer indices to tertiary aggregators. Structured payload routing is restricted strictly to fully vetted Tier-1 infrastructural dependencies:

• Logistics tracking frameworks (Delhivery, Shiprocket) strictly for AWB updates.
• Automated communication hubs (Twilio, SendGrid) strictly for order status dispatches.

4. Your Right to Erasure

Under comprehensive statutory guidelines, clients maintain permanent administrative access to instantly terminate account mappings. Executing an account termination command instantly triggers deep database cascades purging your addresses and session profiles.